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Kindle Fire (1st Generation) Software Update Version 6.3.2
We have a new, free software update available for Kindle Fire 1st Generation that includes bug fixes and performance improvements. The software update will be delivered automatically via wireless.
Download Version 6.3.2
This update automatically downloads and installs for most Kindle
Fire customers; however, you can initiate the software update from
your Kindle Fire or manually download the software update via
USB.
Before you begin, confirm your current software version:
- Tap the Quick Settings
 icon and tap More.
- Tap Device.
If you see a System Version other than "Current Version:
6.3.2_user_4110520," follow one of these steps to download your software update:
Initiate the download of a Kindle Fire software update:
- Connect to a Wi-Fi network and fully charge your battery.
- Tap the Quick Settings icon, and then tap Sync.
- The software update automatically downloads in the background and installs after the download is complete and the device is asleep.
Manually download a Kindle Fire software update and transfer it
to your Kindle Fire via USB:
- Download the software. Click the following link to
download the software update file directly to your computer:
Download
Software Update 6.3.2
- Transfer the software to your Kindle Fire.
Turn on your Kindle Fire and unlock the screen. Then, connect it
to your computer using a USB cable. On your Kindle Fire drive
(the drive is typically displayed as a "device" icon), drag and
drop the new update file from your computer to the kindleupdates
folder on your Kindle drive. Do not drop the file into any other
folder on the Kindle drive.
- Monitor the file transfer and disconnect.
Check your file transfer progress to ensure the file transfer to
your Kindle Fire is complete before disconnecting. After the
file has transferred successfully, tap Disconnect on the
screen of your Kindle Fire to safely disconnect it from your
computer. Disconnect the USB cable from your Kindle Fire and
your computer.
- Start the software update. On the Home
screen, tap the Quick Settings icon, and then
select More. Tap Device, and then tap Update
Your Kindle. Your Kindle Fire will restart twice during
the update. After the first restart, you’ll see the Kindle Fire
logo on the screen.
- Once the update is complete and your Kindle has restarted:
If your software update was successful, your System Version
should now read 6.3.2_user_4110520.
Troubleshooting Update Issues
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Symptom
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Cause
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Resolution
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Update Your Kindle is grayed out.
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The update file is in the incorrect directory, or was not
transferred successfully.
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Plug your Kindle Fire back into your computer and verify
the update file is present in the kindleupdates
folder on your device. |
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File download won't complete or doesn't appear to start.
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Your firewall software may be blocking the download.
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Verify that your firewall is setup to allow the file
transfer.
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Internet Explorer may prevent downloads.
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Right-click the download link and select "save as" to
save the file to your computer. If this method is
unsuccessful, complete the following steps to download as
an Administrator:
- From the Start menu, right-click on the Internet
Explorer icon.
- Select "Run as Administrator."
- Return to this page and try the download again.
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Received an error message when selecting Update
Your Kindle.
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Incomplete download.
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Click this link
to download the software update again and transfer it to
your Kindle Fire.
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The software update file was renamed.
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Delete the update file on your computer and Kindle, and repeat the software update process above.
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| Battery level insufficient. |
Charge your battery greater than 40% and try again. |
If you still can't update your Kindle software using the
instructions above or you encounter any difficulty with your
software update, please contact Kindle Support by clicking the
"Contact Us" button in the right hand column of this page.
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