Ordering from a Third-Party Seller

Help with orders from third-party sellers, who are independent sellers who offer a variety of new, used, refurbished, and collectible merchandise on Amazon.com.

Frequently Asked Questions

Why is an item I ordered from a third-party seller out of stock?

Sellers work hard to ensure that stock is on hand for delivery, but now and then the availability of a listed item will change by the time an order is placed. If a seller is unable to deliver, they should refund you promptly so that you can place a new order. Please know that while an occasional stock-out is bound to happen, we do require sellers to keep these to a minimum.