Shopping for Apps

Frequently Asked Questions

Why can't I use Amazon Coins for my purchase?

You may not be able to use Amazon Coins for your purchase in Amazon Appstore because: 1) your device is not a Kindle Fire 2nd Gen, Kindle Fire 7" HD, or Kindle Fire 8.9" HD WiFi; 2) while you can use Coins with most Kindle Fire-compatible apps, on rare occasions, an app may not support Amazon Coins; or 3) you don't have enough Coins available for this purchase. You can buy Amazon Coins at a discount from the Appstore on your Kindle Fire HD, from a link on the detail page of any eligible item, or from the Amazon Appstore on Amazon.com.

Learn more: About Amazon Coins | Buy Amazon Coins | Redeem Amazon Coins

Why can't I buy Android apps from Amazon in my country?

At this time, we're only able to offer Android apps and associated content to customers in eligible countries. For more information, go to Countries Eligible to Shop for Apps.

To change your country settings (for both Kindle and Android), go to Manage Your Kindle, and then click Country Settings in the list on the right side of the page. For more information, go to Country Settings.